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Tankless Hot Water Heaters, Efficient, Effective, Endless.
Posts tagged warranty
Navien Tankless Installation In Toronto And Area
Nov 1st
Navien tankless water heaters are 98% efficient and are a qualified energy star partner. With a Navien in Toronto you get the best of both worlds, great value and ultimate savings. A Navien can provide you with endless hot water as the unit will fire only when you want hot water and for as long as you need it.
The lifespan of a Navien is 20 plus years and the manufacture provides a warranty for 15 years on them. By the time your conventional tank type water heater hits 15 years it will be so full of calcium and build up it you will be lucky if it is achieving more than 20% efficiency. Meanwhile if you had had one of our Toronto reps come by and install a tankless your system would still be operating in the high 90% efficiency range.
Servicing the Toronto and area region has shown one thing to us, houses are small and space is important to home owners. A Navien tankless can reduce your water heaters footprint by over 90% as it simply mounts on the wall. Take back some of your space with a tankless heater.
Not all Toronto and area homes can meet the venting and positioning requirements necessary and thus its important to understand the requirements that need to be met. If you live in Toronto or surrounding area we do offer free assesments where some one can come to your home and ensure that a tankless will work for youand your home. Again this is free for Toronto and surrounding areas. Otherwise if your handy you can check out the diagram to see for yourself if a tankless will fit.
Toronto, Ontario
Your Installer knows
Nov 23rd
You live in Toronto, Mississauga, Hamilton or one of the cities located nearby and your interested in a tankless water heater so you Google it, researching brands, models, venting and everything in between. You decide on a Navien tankless as it seems to have the best of everything. We are going to try and talk you out of it. The thing is most of the time people always search for the positives, try Goggling ‘Navien problems’ and you will find an entire underworld containing copious amounts of frustrations and little hacks to try and get these units running as they are plagued with problems.
You know your house inside and out as well as how your family uses water, but your installer knows tankless systems. You both need to listen to each other when determining the right brand and size to install.
An installer or company dealing with tankless systems installs them everyday they know the ins and outs of the different brands. Its likely that they will recommend a brand as they know its dependability.
Some Tips To Ask The Sales Representative
- Every tankless needs unique venting to meet Government requirements, if someone says they can sell you one over the phone…. RUN
- How many hot water applications can run simultaneously (eg. dishwasher, sink shower)
- Ask for a breakdown of costs
- Ensure you get the exact model they plan on installing and try a quick Google search on it
- Make sure you get your warranty printed on the contract
- Do they have experience installing in Toronto or surrounding areas
Amana Furnaces Toronto
Nov 17th
Most Toronto homeowners have a gas furnace in their home which keeps them warm through the cold winter months in Toronto. An Amana brand gas furnace should be entrusted for this task. The complete line-up of Amana brand gas furnaces offer variable and multi-speed performance which provides enhanced indoor comfort by slowly ramping up to your thermostat setting rather that simply starting at full speed. This alleviates the ‘cold air-blow’ often associated with single-speed furnaces. To find the highest level of energy-efficient gas furnaces within Toronto, look for the highest AFUE rating.
Request a Free In Home Evaluation
Warranty
The Amana furnace is covered by what we believe to be one of the best warranties in the indoor home comfort industry. The heat exchanger is covered with a Lifetime Limited Warranty to the original, registered homeowner. This furnace also has a 10-Year Parts Limited Warranty on all other functional parts.
Product Features
- Patented Dual-Diameter Tubular Heat Exchanger
- Efficient & Quiet Variable-speed circulator motor
- Long life, Durable Silicon Nitride Igniter System
- Electronic Control Board with Self-Diagnostics
- Auto-Comfort Mode for Enhanced Dehumidification
- Run-Tested at Factory Prior to Shipment
Models Offered
Amana — AMVC90453BXA – 96% Two-Stage Variable (ECM)
Amana — AMVC90905DXA – 96% Two-Stage Variable (ECM)
Amana — AMVC91155DXA – 96% Two-Stage Variable (ECM)
Amana — ACV90704CXA – 93% Two-Stage Variable (CF-ECM)
Amana — ACV90905DXA – 93% Two-Stage Variable (CF-ECM)
Amana — AMV80704BXB – 80% Two-Stage Variable (ECM)
Amana — AMV80905CXB – 80% Two-Stage Variable (ECM)
Amana — AMV81155CXB – 80% Two-Stage Variable (ECM)
Request a Free In Home Evaluation
Tankless Warranty Facts
Oct 4th
Tankless systems all seem to have different warranties and information regarding their heat exchangers, parts, and labour on installation. Here is a small break down of what you as a home owner can expect. 
Bosch – 12 year warranty on tankless heat exchanger and 2 years on Parts.
Navian – 15 year warranty on tankless heat exchanger and 5 years on Parts
Noritz - 10 year warranty on tankless heat exchanger and 5 years on Prats.
Rinnai – 12 year warranty on tankless heat exchanger and 5 on Parts, but also comes with 1 year on labour.
Takagi - 10 year warranty on tankless heat exchanger, 5 years on Parts, and 1 year on labour.
It pays to do your research as you can see there is a bit of a difference between the different brands and the warranties that they offer. These tankless systems are designed to last for a number of years, many years longer than your conventional tank water heater.
Also know that the company you hire to do the installation more often than not (if they are reputable) will add additional warranty on to your unit. Make sure to get a few quotes and make the warranty a priority when negotiating the price.
Rinnai RC98HPi
Jul 15th
Features
- Qualifies For Government Grants
- ENERGY STAR qualified
- Up to 96% thermal efficiency
- Condensing technology for greater efficiency and significant hot water energy savings
- Capacity to supply continuous hot water simultaneously to multiple plumbing demands
- Significant space savings over tank-style water heaters
- More sanitary hot water
- Long-lasting design and reduced risk of flooding
- Available in Natural Gas or Propane
- Flexible indoor installation options
- Meets Strict NOx Emission Rules
- 12-year heat exchanger limited warranty for residential installations (5 years on parts, 1 year on labor)
- Pair up with an air handler for efficient home heating
Specifications
- Dimensions: 19” W x 26” H x 10” D
- Weight: 71 lbs.
- Installation: Interior/Residential or Commercial
- Approved Gas Types: Natural Gas or Propane
- Minimum/Maximum Gas Rate (Input BTUs): 10,000 – 199,000
- Hot Water Capacity: 0.4 to 9.8 GPM (35° rise)
- Energy Factor: 0.94 (NG and LP)
- Electrical: AC 120 Volts – 60 Hz
- Connections:
- Gas Supply: ¾ inch MNPT
- Cold Water Inlet: ¾ inch MNPT
- Hot Water Outlet: ¾ inch MNPT
- Temperature Range (Min-Max)
- Residential: 98°-140° F
- Commercial: 98°-185° F (requires MCC-91-1 controller)
- Standard Digital Controller: MC-91-1US (included)
Documents
- Brochure : Rinnai Condensing Tankless Water Heater RC98HPi
- Owners Manuel: Rinnai RC98HPi
- Specifications sheet: RC98HPi Tankless Condensing
Get a Rinnai RC98HPi
Interested in renting or purchasing a high efficiency condensing Rinnai tankless? Get a free quote here and we will have someone come out to your home to see if it can be installed free of charge.
Home Depot Tankless or Rinnai
May 12th
Bosch vs Rinnai Tankless
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There has been quite the buzz regarding tankless water heaters lately. Claims of their superior energy savings and efficiency have been touted by every company pushing the units. Yes they do reduce the amount of gas or propane you use but they also provide endless hot water. If you take a 45 minute shower your more than likely using more energy than you would with a conventional tank that simply runs out of hot water after 20. Yet if you are reasonable and shower for the same duration, you have great potential to see some real energy (and money) savings with a tankless water heater.
Now that you know you want a tankless you have two options…
Option 1 – Go to your nearest Home Depot and purchase one from there, then hire a gas fitter and a plumber to install it
or
Option 2 – Look for a professional tankless installer who has the specialty to preform a stand-up job.
Being the person purchasing the system cost will obviously be a factor and I guarantee Home Depot will be the cheapest option (If cost is your only driving force you should click the link and head to Home Depot now).
For those of you that stuck around I will explain why the second choice is probably the best choice.
Firstly if you call around to a few tankless installers you will quickly realize that none of them sell Bosch tankless heaters (Bosch is the only tankless brand Home Depot sells). The reason why these companies don’t offer this brand is due to the fact they offer extended warranties and guarantees. They are on the line for the products they sell and thus they go with quality products they know will stand up and remain reliable.
Enter Rinnai.
Ask these same tankless installation companies if they sell the Rinnai brand tankless water heater and I bet you find that 99% of them do. Rinnai tankless water heaters are built to last and this is why industry professionals install this brand. Lets compare the Bosch and Rinnai tankless models and see some of the differences.
Bosch Aquastar Tankless Water Heater 1600H compared with Rinnai R75LSi Tankless
Bosch Tankless Verses a Rinnai Tankless
| Bosch 1600H | Rinnai R75LSi | |
|---|---|---|
| Tankless Weight | 33 Pounds | 50 Pounds |
| Power Input (NG) | 30,735-117,000 Btu | 15,000-180,000 Btu |
| CSA Certified | Yes | Yes |
| GPM | 0.6 – 3.5 GPM | 0.6 – 7.5 GPM |
| Energy Factor | 0.8 or 80% | 0.82 or 82% |
| Heat Exchanger | Residential Grade | Commercial Grade |
| Cost or Price | $939 + installation and Vent | $2850 or $39.95 rental |
As you can see there are some definite differences, probably the most glaring is the amount of hotwater that can be provided. The Rinnai is able to produce more than twice as much, meaning you won’t run into problems when running more than one appliance or faucet..
Of course this doesn’t take into account all the benefits that you get from a professional install like:
- Proper venting, tankless systems have very specific code requirements
- Correct sizing so that you always have enough hot water
- Additional warranty and workmanship guarantees
- Maintenance guarantees, service plans, and emergency tech service.
Sure any Ontario Home Depot has the cheapest system but I hope I clarified why they’re some much cheaper. Now those of you still left reading option 2 and didn’t click on the Home Depot link you are obviously interested in a tankless. These systems can’t go in every home due to venting issues so we send out a technician to make sure everything will work and what size tankless your home would need. This is a free service, so just fill out the form below and we will call you to schedule a time for someone to come by. Typically only 15-20 minutes.
Technicians are fitting and sizing tankless water heaters in all of the greater Toronto area as well as, Hamilton, Burlington, Oakville, Etobicoke, Mississauga, Rexdale, Richmond Hill, Vaughan, Markham, North York, Scarborough, Im sure I have missed some cities but you get the idea, if in question just send us an email.
Navien Problems
Mar 18th
Navien Problems
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Navian was the first to come out with a condensing tankless water heater and thus they are bound to have some issues. This post is aimed at addressing some of these problems.
Issues
- Navien flow sensor issues
- Navien Control board failures
- Navien Heat exchanger cracks
The flow sensor
Early Navian models had flow sensors that would easily corrode and shut the unit down as the buildup would impair operation. There is a temporary fix where you take the two clamps off the sensor, pull it out and blow on it. The fix that Navien has made is to change the sensor over to stainless steel, you can replace the part to prevent this unexpected shut down. Also an additional fix is to install a 5 micron filter in the water inlet right before the Navian.
Navian Control Boards or Motherboards
These do fail relatively frequently and symptoms would be that the unit turns on, then off, then on, and then off repeatedly or possibly, fails with error code 03 (ignition failure). There are a few other issues that the board can cause but the only real solution is to power cycle the unit (un-plug and plug back in) or replace the Navien control board.
Cracking Heat Exchanger
This isn’t near as frequent as the problems listed above but it is an issue none the less. A heat exchanger should be replaced immediately; it’s a breach containment allowing exhaust gases to enter your home. The heat exchanger is under Navian warranty.
More Help
Here is some places and information you can use to find additional help.
Our Service Department – 1-855-696-8265
Navien Technical Help Line – 1-800-519-8794
Navien online trouble shooting – Go HERE
Navien Warranty details – Find out more HERE (should be accurate for Canada and Ontario)
Additional Issues – Read Here
UPDATE – here is a complete list of Navien error codes – Read HERE
If all else fails post a comment and we can try and trouble-shoot any issues here.
Rennai Tankless water heater
Mar 17th
Rennai Tankless water heater
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Rennai tankless or Rannai tankless is actually spelled Rinnai, it is commonly misspelled as Rennai condensing or Rannai condensing. Here are some more spelling errors for Rinnai tankless water heater.
- Rennai Tankless
- Rinai Tankless
- Renni Tankless
- Rinni Tankless
For the Record it is Rinnai.
Here are some Rinnai Facts
- Uses concentric venting which results in only one hole drilled in your wall but this results in a reduction of venting options.
- Lowest failure rates.
- 10 years parts and labour warranty
- Made in Japan
- 8.0 GPM hot water production on most units
- More than 30 million units installed world wide
- No pilot light (direct electronic ignition)
This picture is an example of the vent pipe that a Rinna tankless uses. Basically there is a pipe inside a pipe, one directs exhaust gases out of the house, while the other allows fresh air to flow in from outside directly to the combustion chamber.
So for the record it is Rinnai.
Recirculation Tankless Installations
Mar 3rd
Tankless And Recirculation
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Some Larger homes may require a recirculation loop so that hot water gets to the desired applications faster. They are commonly used with conventional tanks but certain tankless brands can also be used to fit the bill.
What is a ReCirculation Loop?
The loop usually runs the length of one side of the house and then back along the other side. It should be well insulated and have a continuous flow so that there is always hot water in the loop. This way when someone needs hot water at a shower on the other side of the house it only takes a few seconds for hot water to reach the user. If there wasn’t this recirculation loop the water would need to flow all the way from the other side of the house, this could take few minutes and waste gallons of water.
See the diagram below for a good example
Tankless Recirculation
There is not a lot of tankless water heaters that can suitable provide the demands of a recirculation loop. In fact some companies will cut the tankless warranty in half if it is used in a situation where a recirculation loop exists. There are others that don’t modify the warranty and depending on installation Rinnai is one of the brands that allows for a recirculation system. Make sure to talk to your plumber or contractor before begining as they’re a lot of factors to consider before installation.
