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Posts tagged rinnai tankless water heater

List of Common Errors

Here are a list of Common Errors on the Rinnai Tankless Water heater.

Code Fault Remedy
02 No burner operation during
freeze protection mode
Service Call
03 Power interruption during
Bath Fill (Water will not flow
when power returns).
Turn off all hot water taps. Press ON/OFF twice.
10 Air Supply or Exhaust
Blockage
  • Ensure Rinnai approved venting materials are being used.
  • Check that nothing is blocking the flue inlet or exhaust of Rinnai.
  • Check all vent components for proper connections.
  • Ensure vent length is within limits.
  • Ensure condensation collar was installed correctly.
  • Verify dip switches are set properly.
  • Check fan for blockage.
  • 11 No Ignition
  • Check that the gas is turned on at the water heater, gas meter, or cylinder.
  • Ensure gas type and pressure is correct.
  • Ensure gas line, meter, and/or regulator is sized properly.
  • Bleed all air from gas lines on Rinnai.
  • Verify dip switches are set properly.
  • Ensure Rinnai is properly grounded.
  • Disconnect EZConnect™ or MSA controls to isolate the problem.
  • Ensure igniter is operational on Rinnai.
  • Check igniter wiring harness for damage.
  • Check gas solenoid valves for open or short circuits.
  • Remove burner cover and ensure all burners are properly seated.
  • Remove burner plate and inspect burner surface for condensation or debris.
  • 12 Flame Failure
  • Check that the gas is turned on at the water heater and gas meter. Check for obstructions in
    the flue outlet.
  • Ensure gas line, meter, and/or regulator is sized properly.
  • Ensure gas type and pressure is correct.
  • Bleed all air from gas lines on Rinnai.
  • Ensure proper Rinnai venting material was installed.
  • Ensure condensation collar was installed properly.
  • Ensure vent length is within limits.
  • Verify dip switches are set properly.
  • Ensure appliance is properly grounded.
  • Disconnect keypad on Rinnai.
  • Disconnect EZConnect™ or MSA controls to isolate the problem.
  • Check power supply for loose connections.
  • Check power supply for proper voltage and voltage drops.
  • Ensure flame rod wire is connected on Rinnai.
  • Check flame rod for carbon build-up.
  • Disconnect and reconnect all wiring harnesses on unit and PC board.
  • Check for DC shorts at components on Rinnai.
  • Check gas solenoid valves for open or short circuits.
  • Remove burner plate and inspect burner surface for condensation or debris.
  • 16 Over Temperature Warning
  • Check for restrictions in air flow around unit and vent terminal.
  • Check for low water flow in a circulating system causing short-cycling.
  • Check for foreign materials in combustion chamber and/or exhaust piping.
  • Check for clogged heat exchanger on Rinnai.
  • 32 Outgoing Water Temperature
    Sensor Fault
  • Check sensor wiring for damage.
  • Measure resistance of sensor.
  • Clean sensor of scale build-up.
  • Replace sensor on Rinnai.
  • 33 Heat Exchanger Outgoing
    Temperature Sensor Fault
  • Check sensor wiring for damage.
  • Measure resistance of sensor.
  • Clean sensor of scale build-up.
  • Replace sensor on Rinnai.
  • 34 Combustion Air Temperature
    Sensor Fault
  • Check for restrictions in air flow around unit and vent terminal.
  • Check sensor wiring for damage.
  • Measure resistance of sensor.
  • Clean sensor of scale build-up.
  • Ensure fan blade is tight on motor shaft and is in good condition.
  • Replace sensor on Rinnai.
  • 52 Modulating Solenoid Valve
    Signal Abnormal
  • Check modulating gas solenoid valve wiring harness for loose or damaged terminals.
    Measure resistance of valve coil on Rinnai.
  • 61 Combustion Fan Failure
  • Ensure fan will turn freely on Rinnai.
  • Check wiring harness to motor for damaged and/or loose connections.
  • Measure resistance of motor winding.
  • 65 Water Flow Control Fault
  • The water flow control valve has failed to close during the bath fill function. Immediately
    turn off the water and discontinue the bath fill function. Contact a state qualified or
    licensed contractor to service the appliance.
  • 71 SV0, SV1, SV2, and SV3
    Solenoid Valve Circuit Fault
  • Check wiring harness to all solenoids for damage and/or loose connections.
    Measure resistance of each solenoid valve coil.
  • 72 Flame Sensing Device Fault
  • Ensure flame rod is touching flame when unit fires.
  • Check all wiring to flame rod for damage.
  • Remove flame rod and check for carbon build-up; clean with sand paper.
  • Check inside burner chamber for any foreign material blocking flame at flame rod.
  • Measure micro amp output of sensor circuit with flame present.
  • Replace flame rod on Rinnai.
  • LC Scale Build-up in Heat
    Exchanger (when checking
    maintenance code history,
    “00” is substituted for “LC”)
  • Flush heat exchanger. Refer to instructions in manual.
  • Replace heat exchanger.
  • NOTE: The LC code is the only error code that will allow the unit to keep running. The
    display will alternate between the LC code and the temperature setting. The controller
    will continue to beep. The LC code will reset if power is turned off and then on.

    No code Nothing happens when water
    flow is activated.
  • Clean inlet water supply filter on Rinnai.
  • On new installations ensure hot and cold water lines are not reversed.
  • Check for bleed over. Isolate unit from building by turning off hot water line to building.
  • Isolate the circulating system if present. Open your pressure relief valve; if water is
    flowing, there is bleed over in your plumbing.
  • Ensure you have at least the minimum flow rate required to fire unit.
  • Ensure turbine spins freely on Rinnai.
  • Measure the resistance of the water flow control sensor.
  • Check for DC shorts at components.

  • products_RC98HPi

    Rinnai Tankless

    The Rinnai tankless water heater is one of the best brands of tankless systems out there. This is simply because the unit is reliable.

    The specifications and features on any of the Rinnai tankless product lines are on par with all other major tankless brands, they consume similar amounts of gas, produce very similar hot water quantities, and have nearly the exact same efficiency ratings.  Day in and day out the Rinnai tankless just works, it never breaks down and that’s what makes it stand out. 

    Rinnai Models

    The Rinnai tankless units that are installable in Ontario are:

    • RC80HPi
    • RC98HPi
    • R50LSi
    • R75LSi
    • R98LSi (commercial)

    The RC80 and RC98 are both condensing units and have a energy factor of 94%

    The R50, R75, and R98 are conventional tankless systems with an energy factor of 82%

    Tankless Grants for Rinnai

    All Rinnai units available for Government grants – you can find out how much you are eligible for on our Grants Page.

    Sizing a Rinnai

    Why Rinnai is different:

    As a consumer you simply cant purchase a Rinnai tankless and have your local plumber install it, the dealership has strict sales rules and policies in place to prevent this.  To become a Rinnai tankless dealer all of the installers have to go through special training to ensure that each and every tankless is installed within all specifications.  Yes, this is a significant factor to why Rinnai’s reliability factor is so high.

    Its difficult if not impossible to size a tankless without first surveying the home that its being installed in, there is a rough guide that you can follow though.

    1. RC98 and RC80 – Tankless condensing units that can handle between 8 and 9.8 GPM suitable for nearly all homes (except for really large one 4000 sqf and up).
    2. R75 – Very universal tankless suitable for nearly all homes, produces 7.5 GPM (caution should be taken on installs for larger homes).
    3. R50 – Smaller tankless suitable for smaller homes and cottages. The unit produces 5.0 GPM.

    Rinnai Costs

    Again this is nearly impossible to predict as every home is unique as well as every install.  The unknowns are installation rates, venting pipe length, venting issues, mounting locations, gas piping, water piping, etc. But the unit is a fixed price and can cost anywhere from $1500 to over $4000 (that’s installation included as you cant just buy a unit).