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Tankless Hot Water Heaters, Efficient, Effective, Endless.
Posts tagged Ontario
Richmond Hill Tankless
Mar 25th
Tankless in Richmond Hill
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We install tankless water heaters in much of Ontario and Toronto but Richmond Hill always has a lot of tankless systems installed. This is a city with a high percentage of Tankless water heaters to conventional systems. This high number could be attributed to a few things. Firstly, within Richmond Hill it is easy to swap out any existing rental 
tank to a high efficiency Tankless water heater. Also Richmond Hill is on Enbridge additionally this makes it a simpler task to swap or change up to a Tankless water heater.
Remember government grants for a tankless system are between $630 and $750. So you can use that to offset the additional cost that a tankless system costs over a conventional tank.
If your interested in a tankless water and live in Richmond Hill then fill out the quick form here and we will get back to you as soon as possible to answer any questions you may have.
Outgoing
Mar 22nd
Noritz Tankless Video
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Here is a video on the Noritz 842 condensing tankless. It is a YouTube video, its informative but tailored to the American market. Keep in mind that with and Eco Energy Audit you can get access to 750$ rebate from the Canadian and Ontario government. This program will end in 2011 so get your D audits done soon or you may miss out. You can find out more about an Energy audit or even Book One.
Advice on Tankless Water
Mar 19th
Tankless Help
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We have been in this business for quite a while now and these are some of our feelings and issues…..
If you’re out getting quotes for new tankless water heaters and some company or sales person quotes you anything less than 2000 dollars Canadian for the entire job parts & labor, watch out! It’s probably (and likely) to good to be true. There’s a good chance you’re going to be one of the next victim of “To good to be true pricing”. If you do end up having a problem it will cost you twice as much to correct the issue than it would have if you had if you had the unit installed correctly the first time.
Don’t forget about the extra costs, a high quality tankless water heaters system designed for a small home will cost at least 1,200 dollars. You have additional costs also you need to consider when you have decided to make the purchase. Remember…..
- valve kit
- Gas line
- Exhaust piping
- Condensate pump
- Gas termination plates
- Strap hangers
- Water piping
- Brass, and copper fittings
- Electrical outlet (if there’s not one nearby)
On top of that you have the labour, in general a Tankless should be able to be installed in half a day.
The Discount Tankless Water Heater
If a friend or someone you know says they can install a tankless water heater for a “few hundred bucks” remember its not a deal, these systems can be VERY specific in terms of gas or water pressure and it will probably end up costing you more to get a certified installer out to fix the job.
If your father or father in law was a plumber in the Navy 40 years ago, please don’t let him install your tankless water heater!
If a young relative or friend just got out of plumbing school, do not let them install your tankless water heater!
If your getting estimates for a new tankless water heater, and the installer cannot show you at least one picture of a previous tankless water heater installation he or she did, do not hire that person as your installer.
If the sales person shows up at your home and doesn’t bother to look around to make sure the installation will go by checking gas lines, venting location, installation site, etc do not let that person install your new tankless water heater!
Please Note: Tankless water heaters often cannot be installed due to building and plumbing codes in Ontario and Canada, additionally there are specific manufacturing requirements all installs must meet.
DO NOT BUY A TANKLESS WATER HEATER FROM HOME DEPOT OR ANOTHER BIG BOX STORE!!!
The units they offer provide the least hot water on the market. Nearly 65% of all tankless water heater bought from Home Depot were returned (2008 – 2009 figure). People think they’re getting a “good deal” but they most likely will end up with major headaches.
Leave tankless water heaters to the pros.
We install Tankless in Toronto, Tankless in Hamilton, Tankless in Mississauga, Tankless in Etobicoke, Tankless in Richmond Hill, Tankless in Markham, Tankless in Bolton, Tankless in Rexdale, Tankless in Brampton and many other locations.
Follow this link and see if a tankless can even be installed in your home and if it can we can provide a Free quote on a tankless system for you.
Navien Problems
Mar 18th
Navien Problems
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Navian was the first to come out with a condensing tankless water heater and thus they are bound to have some issues. This post is aimed at addressing some of these problems.
Issues
- Navien flow sensor issues
- Navien Control board failures
- Navien Heat exchanger cracks
The flow sensor
Early Navian models had flow sensors that would easily corrode and shut the unit down as the buildup would impair operation. There is a temporary fix where you take the two clamps off the sensor, pull it out and blow on it. The fix that Navien has made is to change the sensor over to stainless steel, you can replace the part to prevent this unexpected shut down. Also an additional fix is to install a 5 micron filter in the water inlet right before the Navian.
Navian Control Boards or Motherboards
These do fail relatively frequently and symptoms would be that the unit turns on, then off, then on, and then off repeatedly or possibly, fails with error code 03 (ignition failure). There are a few other issues that the board can cause but the only real solution is to power cycle the unit (un-plug and plug back in) or replace the Navien control board.
Cracking Heat Exchanger
This isn’t near as frequent as the problems listed above but it is an issue none the less. A heat exchanger should be replaced immediately; it’s a breach containment allowing exhaust gases to enter your home. The heat exchanger is under Navian warranty.
More Help
Here is some places and information you can use to find additional help.
Our Service Department – 1-855-696-8265
Navien Technical Help Line – 1-800-519-8794
Navien online trouble shooting – Go HERE
Navien Warranty details – Find out more HERE (should be accurate for Canada and Ontario)
Additional Issues – Read Here
UPDATE – here is a complete list of Navien error codes – Read HERE
If all else fails post a comment and we can try and trouble-shoot any issues here.
T-K3-SP – $1195.00
Mar 10th
T-K3-SP – $1195.00
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The T-K3-SP is perfect for smaller homes or cottages. This unit can easily run 1-2 bathroom houses. With the cold ground temperatures in southern Ontario you can expect about 2.5 to 3.5 GPM and upwards of 7GPM in the summer. This Takagi is an exceptional price for such a low cost. Homeowners should expect between 82 and 85 percent efficiency for this unit on natural gas. Should you choose to go ahead with an energy audit you will receive a governmental rebate of 630$.
Pictures and Further Specifications to come.
Service Area and Shipping
Jan 18th
Service Area
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Ontario is an extensive province with over 1 million square kilometers, in the continental US Texas is the largest state coming in at 6 hundred thousand square 
kilometer range. Our 4th largest province is nearly twice the size of the largest continental US state.
Thus we have a difficult time providing tankless water heaters to all of Ontario never-mind the rest of Canada, but we try our best. Below is a map of our primary service area where we are able to complete home energy audits and provide service and installation. We are selling individual units with no installation and these can be shipped nearly anywhere but for the most part you may find a cheaper unit near your home. If you’re inquisitive though send us a quick email and we can provide a price and shipping quote.
Energy Audits
- Tan area – basically all of Ontario could be a week or more depends on where the next available auditor is.
- Green area – roughly 2 to 5 business days
- Pink area – usually within 1-3 days
Tankless Unit only
- We routinely have units shipped within the same day of purchase (it does depend on the unit requested and if its one we have in stock)
Tankless Unit with Quote and Installation
- Green Area - We can usually have a guy out to do a preliminary inspection and solidify a quote within 2-4 days and installation in another few days
- Red Area – Quote and installation is routinely completed in under a week
Service Calls
- We service most of southern Ontario and can do emergency calls, depending on where our service techs are we can sometimes be at a customers house in under 30 minutes.
See the contact page here (Contact Us) for more information on how we can be reached.
Cleaning your Tankless
Oct 13th
Cleaning Your Tankless
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We get a lot of questions regarding the cleaning procedures on a tankless water heater, we have come up with a thorough document for you to follow. This document is in PDF format so you will need a PDF reader (they are free). You can download the document here DOWNLOAD – Download instructions to clean a tankless water heater.
Here is a little excerpt taken from the document in step 5.
“When flushing is complete and before the lines are removed, verify that the purge port valves are closed and remain in this position. You can now remove the lines and reinstall the purge port valve caps, ensuring that the rubber washer is in the cap, and tighten. (NOTE: To prevent damage to the rubber sealing discs (washers), do not over tighten these caps.) ”
Remember that Ontario and even Toronto for that matter has quite varying degrees of water hardness, owners of Tankless systes should be aware their particular situations and develop a schedule that reduces the amount of buildup in their tankless hot water heaters.
Live Help! Now Available
Jun 23rd
Live Tankless Water Heater Help
We get tonnes of emails everyday regarding tankless water heaters, installation, costs associated and grant rebates. In an effort to provide faster and more direct contact to people we have installed a new live help feature. It should be located in the bottom corner of your screen and if you have any questions just type them in and you will get an immediate response. 
Feel free to ask our representatives anything, as they are well versed in the ontario and Canadian grants as well as tankless water heater specifications. Even if they dont know, someone in the office is bound to have an answer.
If were not online feel free to fill out one of the request forms and we will get back to you (usually within 24 hours) Form HERE. Remember information is always free.
Tankless Rental Program
May 20th
Tankless Rentals
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Home owners in Ontario, Toronto, Burlington, Hamilton, Etobicoke and the GTA are now able to rent a tankless hot water heater instead of the conventional tank type. A tankless system heats water on demand 
or as required by a home owner and provides an endless supply. A conventional tank heats water all day long and wastes energy.
This is a worry free rental program that gives home owners the option to go tankless without the upfront costs. Switching out your old tank is easy as expert installers will remove the old tank and replace it with the new tankless system. The old tank will, if you own it be recycled or if it’s a rental returned to the company that you’re currently with.
This should all take less than 4 hours and you can be saving over a 1000 pounds of CO2 a year.
Fill out this quick form and we will have someone contact you within 24 hours to answer any question and find out if a tankless will work in your home.
