Comments for Tankless Water Heaters

Comment on Rennai Tankless water heater by house cleaning Eatonville

house cleaning Eatonville — Thu, 02 Feb 2012 19:26:27 +0000

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[...]Rennai Tankless water heater[...]…

Comment on Navien Tankless Error Codes by Martin

Martin — Tue, 03 Jan 2012 02:06:10 +0000

Jim Weber: I have a navien with error code 03 e and underneath it has 002 which is not an explained error code in the chart above. What does it mean? The heater runs for a minute or 2 and then stops with red light flashing this error code. Please advise.

Hey Jim, did this ever get resolved? I've been having the same issue for a year now. At first it was a couple times a week, but now it's a couple times a day, if not more! I miss my water heater tank. =(

Comment on Navien Tankless Error Codes by administrator

administrator — Mon, 19 Dec 2011 15:02:15 +0000

Have you tried turning both the bathtub and facet on to full hot?

Comment on Navien Tankless Error Codes by Paul McLaughlin

Paul McLaughlin — Sat, 17 Dec 2011 00:54:55 +0000

installed a Nr 180 natural gas today dec.16/2011 turn on hot water tap and the unit will not fire .what is going on?Open the relief valve and the unit fires. What is going on?

Comment on Free Quote by John

John — Tue, 01 Nov 2011 18:47:05 +0000

Of course, if you find that in your situation you dont have a lot of appliances you can down size to a smaller tankless. This saves money and further reduces energy bills. It's best for you to have a professional come in to your home to size and price your systems out though. Good Luck

Kathleen:
After experiencing a major leak from our current electric hot water tank we are currently looking into installing a tankless unit. The unit is for one bathroom only which has a tub. We were wondering is this something that can be done and what would be the cost??

Comment on Navien Tankless Error Codes by Justin R. Trupp

Justin R. Trupp — Wed, 14 Sep 2011 00:15:57 +0000

I have been having a problem with my Navien NR-240A. The fault code displayed is 27 which is abnormal activity of the air pressure sensor. I have rebooted the unit several times and the final time I got it working again. I had to kill the breaker to it, and leave it off for a few minutes, then reflash it. Eventually I got it running. This might work for anyone out there with a similar problem.

Comment on Navien Problems by Terry Wong

Terry Wong — Tue, 30 Aug 2011 06:13:07 +0000

We have a CR-240A unit installed about 2 years now. Couple weeks ago we had water leakage, problem was the hot water inlet elbow joint with thermistor near the heat exchanger, part started leaking. Got it fixed and just a week ago the other elbow out of the heat exchanger for the hot water started leaking. Called tech services discovered that if your unit has grey elbows with the thermistors, the part is defective something to do with the manufacturer’s choice of plastic compound. New replacement kits available which use a black plastic elbow fitting. Tech services really helpful.

However the customer services department totally suck, you call and leave messages and they don’t tend to return the calls. Also the parts department can not seem to read their packing slips properly, the QA/QC is pretty much none existent. In both instances when the parts were shipped the order arrived without the O-Ring kits….how do they expect the plumbers to replace inline piping components without new replacement O-Rings!!! Also, if someone in the shipping depart could read the packing slip and did a simple parts count they would have discovered the missing components…total disaster.

In hind sight it would have been better to wait for this product to be out in the market with strong after sales support and local stocking of parts supply. We have been without hot water now coming up 2 weeks due to the poor customer service in the shipping department. Another incident with this water heater and we are about to rip the unit out and replace with one with better local repair support, stay tuned to UTUBE cause if it goes this way you will see a Navien unit trashed beyond believe.

Pity as the unit worked great until the water leakage occurred but the lousy customer service and turn around time to get components from the factory as local plumbing shops don’t appear to stock the heater’s components. Oh and by the way, this is costing us money as this time we had to demobilize and mobilize the plumber who charges us his time for this!

Maybe our problems is due to us living in Canada but thank God the leakages are occurring in our summer time, would hate to think what would happen if this occurred in the winter! Would have definitely trashed this unit sooner if it was in the winter, 2 weeks without hot water just doesn’t cut it.

Comment on Navien Problems by Umesh

Umesh — Wed, 24 Aug 2011 04:13:50 +0000

Hi, I have had this Navien for the past 2yrs and today it just shut itself off. I opened the cover and saw water on the cover. I wiped the water off and turned it back on. It feels like it is leaking water from somewhere and I dont see it. The water was actually getting onto the circuit breaker and that is why it was turning itself off. Any suggestions will help as next few days Iam having a prayer function at my house.

Comment on Navien Problems by Jafar Ahmed

Jafar Ahmed — Fri, 19 Aug 2011 19:20:50 +0000

My Navien water unit is leaking like a Waterfall!
Its been a little over a year and its flowing buckets!!!!
its really frusturating it started flowing a couple hours ago, we have hot water but barely anymore, it just does not STOP!!!
I called the helpline and not to mention the customer service was terrible the guy on the line was so rude and impatient, he bluntly informed us to call a plumber and that was it!!
Can someone PLEASE help with this situation

Comment on Toronto Furnace Sales by Furnace Toronto

Furnace Toronto — Thu, 18 Aug 2011 04:48:34 +0000

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